Why we collect personal information

Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

If you do not want SD Consulting & Design to keep you up to date with news and the latest information on products and services email us.

What information we collect

There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information. We collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.

When we disclose your information

SD Consulting & Design takes your privacy very seriously. Be assured that SD Consulting & Design does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the SD Consulting & Design who will safeguard it in accordance with SD Consulting & Design’s privacy policy. There are also times when it may be advantageous for SD Consulting & Design to make certain personal information about you available to companies that SD Consulting & Design has a strategic relationship with or that perform work for SD Consulting & Design to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with SD Consulting & Design’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the SD Consulting & Design website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

SD Consulting & Design takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Make sure you use a secure web browser.

Cookies and other technologies

As is standard practice on many corporate websites, SD Consulting & Design’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

If, however, you prefer not to enable cookies, you can disable this feature within your browser preferences. Please note that certain features of the SD Consulting & Design website will not be available once cookies are disabled.

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, and date/time stamp.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. SD Consulting & Design will not use the information collected to market directly to that person.

Our company wide commitment to your privacy

As we said, SD Consulting & Design takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to SD Consulting & Design employees and strictly enforce privacy safeguards within the company.

SD Consulting & Design’s website has links to the sites of other companies. SD Consulting & Design is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions

If you have questions or concerns about SD Consulting & Design’s Customer Privacy Policy or data processing, please contact us. The SD Consulting & Design Data Controller in your region will respond to your inquiry within 30 days.

If you do not want SD Consulting & Design to keep you up to date with news, updates and the latest information on products and services email us. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.

SD Consulting & Design may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

SD Consulting & Design, 7652 Nancy Drive, Huntington Beach, California, USA, 92647

Last updated August 18, 2005

© 2005 SD Consulting & Design All rights reserved.

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